Concierge Teams

A Concierge Team of personable professionals will be assigned to you, all focused on providing coordinated care! At no extra cost, you are attended to by up to 5 team members – each with special skills to ensure you unparalleled supportive care.

First, your Primary Caregiver is selected with a view to building a comfortable rapport. This in-home care is supplemented by a Respite Coordinator who schedules any substitutes necessary to ensure your caregiver remains energized. Overseeing the actual in-home care is our Nurse Supervisor. Next, we assign a Concierge Care Manager who is your team captain, providing coordination of all aspects of your care.  Available to you and your family, upon request, is our Chaplain to encourage your own faith commitment and support your spiritual health.

Your Concierge Team is just one way we demonstrate that your necessities are our specialties!  This philosophy embraces patient assistance and care at various levels.

Aker Kasten palm beach homecare

Concierge Teams result in true coordination of care and can include:

  • Accompanying you to doctor visits, taking notes, and supplying summary notes to a loved one if desired.
  • Medication preparation by a staff nurse.
  • Supervision of your home health specialist (primary caregiver).
  • Ensuring care coordination for you – interacting with your physicians, other health professionals as necessary, and providing progress updates when applicable.
  • Communicating with your family to protect their serenity. (We encourage you and your family members to join our online community to ask questions, get tips, and support from others in similar situations. We also invite you and your family to sign up for our Enewsletter for important health news. See the Welcome Page for details.)
  • Periodic encouragement/chaplain visits by our CEO and other staff members (only upon request). Chaplain visits can provide much-needed spiritual connection for those unable to attend services and provide an opportunity for you to share your burdens with one who respects your individual faith commitment.

At Aker Kasten, we offer comprehensive home care in West Palm Beach and throughout Palm Beach County. For more detailed information about Concierge Teams and our senior care services, call us now at 561-955-6010.